Shipping and Delivery

AUSTRALIAN SHIPPING:

Shipped Via Australia Post Standard Post (5-10 business days) - $12 AUD 

Shipped Via Australia Post Express post (2-4 business days) - $15 AUD 

US SHIPPING:

Shipped via DHL Express - $30 USD

NEW ZEALAND SHIPPING:

Shipped via Australia Post Express - $28AUD 

Australia Post Standard Shipping - $15 AUD

CANADA & MEXICO SHIPPING:

Shipped via DHL Express - $36 AUD

Additional Information:

If you experience any difficulties while entering your Shipping address during checkout or while you are creating an account, please email team@manu-thelabel.com with your full shipping address and contact phone number before you place your order so that an account can be set up for you.

If a change of address is made directly with your local post office or DHL, Manu-thelabel will not be held responsible for any lost or mis-delivered parcels.

Requests for change of address must be made directly with Manu-thelabel prior to your order being shipped and may incur additional fees.

Manu-thelabel is not responsible for lost or stolen packages or packages delayed in transit. 

How do the orders get to me:

Australian orders will be shipped via Australia Post and International orders will be shipped via DHL Express. 

Please note that we are unable to re-direct orders once they have been dispatched.

Can I track my orders online:

Once your order has been dispatched you will be provided with an Australia Post tracking number that can be trace at https://auspost.com.au/mypost/track/#/search or a DHL tracking number that can be traced at http://www.dhl.com.au/en/express/tracking.html

When do ship your package:

Orders are shipped within 48 hours Monday through Friday

Exchanges & Refunds:

Exchanges & Refunds are available for all items (excluding sale items). Items must be returned within 28 days of receipt of receiving the goods.