Shipping and Delivery
Free Shipping on orders above $120AUD
$5 Express Shipping on order above $100AUD
Shipped Via Australia Post Standard Post (5-10 business days) - $7AUD
Shipped Via Australia Post Express post (2-4 business days) - $8AUD
Shipped via DHL Express - $15USD
NEW ZEALAND SHIPPING:
Shipped via DHL Express - $28AUD
Standard Shipping - $12AUD
CANADA & MEXICO SHIPPING:
Shipped via DHL Express - $36AUD
If you experience any difficulties while entering your Shipping address during checkout or while you are creating an account, please email firstname.lastname@example.org with your full shipping address and contact phone number before you place your order so that an account can be set up for you.
If a change of address is made directly with your local post office or DHL, Manu-thelabel will not be held responsible for any lost or mis-delivered parcels.
Requests for change of address must be made directly with Manu-thelabel prior to your order being shipped and may incur additional fees.
Manu-thelabel is not responsible for lost or stolen packages or packages delayed in transit.
How do the orders get to me:
Australian orders will be shipped via Australia Post and International orders will be shipped via DHL Express.
Please note that we are unable to re-direct orders once they have been dispatched.
Can I track my orders online:
Once your order has been dispatched you will be provided with an Australia Post tracking number that can be trace at https://auspost.com.au/mypost/track/#/search or a DHL tracking number that can be traced at http://www.dhl.com.au/en/express/tracking.html
When do ship your package:
Orders are shipped within 48 hours Monday through Friday
Exchanges & Refunds:
Exchanges & Refunds are available for all items (excluding sale items). Items must be returned within 28 days of receipt of receiving the goods.